Anyone who has followed communications law and policy for a number of years – and I’ve been doing so for over thirty-five years – knows that the marketplace environment has changed dramatically in the last “number” of years. And undeniably – although at times some do try to deny it – the change has been in the direction of more competition and more choice for consumers.
The Federal Communications Commission has been much in the news recently — and deservedly so — owing to its ill-conceived “Critical Information Needs” study. Thankfully, after a public outcry, FCC Chairman Tom Wheeler recently canceled this study.
Much of the federal government’s communications core management and operations hasn’t changed since the General Services Administration created the Federal Telecommunications Service in 1960.
Wireless communications have improved the lives of millions of people across the United States and the world. However, the rapid expansion of wireless services has brought growing pains: The electronic[...]
The Left wants the Internet and cellular market much more heavily regulated – like they do in Europe. Again, the Barack Obama Administration is (in unilateral, Congress-free fashion) delivering.
Every private sector company spends every waking second (and many sleeping ones) trying to get new customers. It’s a relentless pursuit of improvement. Of their goods and services, customer service,[...]